In Device Manager I try to update drivers, but it does not help either, error message is access denied. In device manager is there then a unknown device under Image devices. Installation goes well for the printer and fax but not for scanner drivers. It is the newest version 2005b for Windows 7 64 bit to MF8330Cdn Canon multifunction printer/fax/scanner. I am installing the drivers from Canons site. Have someone a solution to this! I have contacted the Canon support already and they say that its a Microsoft problem! I have seen that there is a service pack 1 from Canon för Windows 8 and 8,1, can I use that service pack to get a never dll file for scanner or work this only for windows 8 version. I Think it has something to do with that the Canon scanner drivers isn´t 64 bit files, or the problem is that windows update has replaces saome dll file to a never version that not work with Canon drivers. I have done that now several times but it All works fine until the scanner installation ends, then system report that it cannot install the scanner and I have to try installing again. I have reinstalled with Canons driver kit 2005b för Windows 7 64 bit. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.After Windows update in april 2014 I cant any longer use the scanning funktion via network from Canon MF8330 Cdn multifunktion printer/fax/scanner machine! It worked fine Before the april Windows update installation.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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